You just found a leak. Here's what to do first.

The first few hours after discovering a leak matter — both for limiting damage and for supporting any insurance claim that may follow.

If possible and safe, shut off the water at the main or the affected fixture.

Photos and video of the damage, the date noticed, and anything you observed leading up to it.

Where safe to wait, avoid discarding damaged materials before documentation is complete.

Get a professional, documented diagnosis of the source before repairs begin.

Report the claim with your documentation and diagnostic findings in hand.

Once the source is confirmed and your claim (if any) is underway, move forward with the right fix.

Dealing with an active leak right now?

Call us and we'll help you figure out the right next step.